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CONSULT Client Agreement

CONSULT Client Agreement

This CONSULT Client Agreement (“Agreement”) is between MYRA Advisors, LLC (“Advisor”) and you (referred to as “Client,” “you,” or “your).

The Agreement will commence on the date that you consent to the terms of this Agreement by providing your electronic signature (“Effective Date”). You understand that attaching your e-signature is the legal equivalent of submitting a document signed by hand, and that clicking on the “AGREE” checkbox manifests your desire and intent to receive services under the terms described in the CONSULT Client Agreement. This Agreement will automatically renew each year from the effective date, unless terminated.

Advisor may modify the terms of this Agreement, including Schedule A relating to fees, at any time. Advisor will post Agreement modifications to the CONSULT Client Agreement page [https://blog.myrawealth.com/support/5317191], which will become effective upon posting. The Agreement will be amended without prior notice to or consent from you. You agree to check the CONSULT Client Agreement page for new versions of the Agreement. You understand that by continuing Services after the effective date, you are accepting the terms of the latest CONSULT Client Agreement and will be legally bound by all of its terms and conditions, including any new or changed terms or conditions.

[1] Retaining as Financial Consultant. Client hereby retains Advisor and Advisor hereby agrees to provide financial planning services (“Services”), in accordance with the terms and conditions set forth below.

[2] Client Responsibilities. Client is responsible for providing Advisor with complete and accurate information as required by Advisor to provide Services under this Agreement. Client understands that Advisor’s advice and recommendations rely on the accuracy and completeness of information provided by Client. In providing Services under this Agreement, the Advisor will rely on financial and other information provided by the Client without any duty or obligation to investigate the accuracy or completeness of the information. Where this Agreement relates to Services for more than one person, this includes information and instructions provided by only one such person, and the Advisor shall have no duty or obligation to verify any such information or instructions with any other person.

[3] Confidential Relationship. Information received by Advisor from Client will be kept confidential by Advisor in a manner consistent with applicable law and with Advisor’s Privacy Policy, which Client acknowledges receiving. All information or advice furnished by Advisor to Client shall be treated as confidential and not be disclosed by Client except as required by law.

[4] Fees. The fees for Services under this Agreement shall be calculated and paid according to the terms set forth in the attached fee schedule (Schedule A).

[5] Consent to Electronic Communications. Client consents to electronic delivery of required disclosure documents and other communications by Advisor. Such consent will remain effective unless revoked by Client. Advisor will transmit information by email in text, PDF, Microsoft Word, or other formats that can be readily viewed, printed, and saved. Client has provided Advisor with one or more valid email addresses that Advisor may use to communicate with Client. Client acknowledges that there may be costs associated with electronic delivery, such as computer equipment costs and on-line charges. The Client may revoke its consent to receive communications electronically at any time by notifying the Advisor.

[6] Receipt of Disclosure Documents. Client acknowledges receipt from the Advisor of a copy of Advisor’s Form ADV, Part 2A (“Disclosure Brochure”), Part 2B (“Brochure Supplement”), Part 3 (“Form CRS”), and Privacy Policy. Advisor will provide Client with either a Summary of Material Changes or an updated Disclosure Brochure on an annual basis. Advisor will provide Client with an updated Brochure Supplement when material changes occur. Advisor’s Form ADV, Part 2A and Part 3 are also currently available on www.adviserinfo.sec.gov by conducting a Firm search using Advisor’s CRD Number.

[7] Limited Liability. The Advisor shall not be liable for any mistake in judgment or for any loss whatsoever except that which may result from a violation of applicable law or an act of bad faith or gross negligence by the Advisor concerning its duties under this Agreement. Furthermore, the Advisor, its officers, directors, employees and agents shall not be responsible for any loss, claim, cost or liability incurred by reason of any act or omission by any broker, dealer, custodian or another third party.

[8] Non-Waiver of Rights by Client. Federal securities laws impose certain obligations on persons acting in good faith, and as such, nothing in this Agreement shall result in any waiver of any or all of the rights which Client shall otherwise enjoy under the federal securities laws.

[9] Assignment. You may not assign this Agreement without our prior express written consent. We shall not assign this Agreement (within the meaning of assignment as defined in the Investment Advisers Act of 1940, as amended) without your consent; provided, however, that you will be deemed to have consented to an assignment if you do not object to such assignment within 30 calendar days after written notice to you of our intent to assign this Agreement.

[10] Termination. Client has the right to terminate this Agreement without penalty or fees within five (5) business days of the Effective Date. This Agreement may be terminated at any time upon written notice by either party, subject to the payment of any fees due as outlined in Schedule A. This Agreement will automatically renew for 12 months from the effective date, or on a prorated basis to the next June 30 (at the sole discretion of Advisor), unless terminated. If renewed until next June 30th, the Agreement will auto-renew on an annual basis thereafter on July 1st of each year, unless terminated.

[11] Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of New York, except as otherwise required by applicable federal or state securities laws.

[12] Venue. Any and all disputes, claims or controversies arising out of this Agreement or otherwise between you and the Advisor shall be determined by arbitration in accordance with the rules of the American Arbitration Association (“AAA”). The arbitration shall be final and binding, and judgment on the award may be entered in any court having jurisdiction. Client understands that by agreeing to arbitration, Client is waiving all rights to seek remedies in court, unless otherwise mandated by federal or state laws. This clause will not prohibit the parties from seeking provisional remedies in any court of competent jurisdiction. This paragraph shall survive the termination of this Agreement.

[13] Paragraph Headings. All paragraph headings in this Agreement are for convenience of reference only, do not form part of this Agreement, and shall not affect in any way the meaning or interpretation of this Agreement.

[14] Severability. If any provision herein is or should become inconsistent with any present or future law, rule or regulation of any governmental or regulatory body having jurisdiction over the subject matter of this Agreement, such provision shall be deemed to be rescinded or modified in accordance with any such law, rule or regulation. In all other respects, this Agreement shall continue and remain in full force and effect.

[15] Entirety of Agreement. This Agreement contains the entire understanding between Client and Advisor concerning the subject matter of this Agreement. 

[16] Notifications. All notifications required to be sent to the Advisor shall be sent to Legal@MyraWealth.com. All notifications required to be sent to Client shall be sent to the email address for Client currently on record. Client is responsible for informing the Advisor of any changes in email address.

By accepting this Agreement, Client accepts the terms and conditions set forth above, including Schedule A attached hereto. Client consents to electronic delivery of communications as outlined in Section 5. Client acknowledges receipt of Advisor’s Privacy Policy and Form ADV Parts 2A and 2B, and Form CRS.


SCHEDULE A

MYRA offers 2 types of plans: 

  1. FREE (30-day trial): $0
  2. PAID subscription(s): Starting at $3,000 per year. Auto renews.

Note: By default, all Clients are enrolled in the FREE (30-day trial). Clients must subscribe to the PAID subscription via the MYRA Portal (i.e., interactive website) after the initial 30 days. If a client does not elect a PAID subscription, MYRA reserves the right to disable or delete the client’s account, including deletion of any links to banks, documents added, or other personal information provided by client.  

Note: The FREE plan includes access to the Dashboard and PLAN service. FREE (30-day trial) does not include any consultations with a financial advisor. Clients subscribed in the FREE (30-day trial), may avail One-Time Consultations ranging from $0 to $15,000 per consultation. A typical CONSULT (one-time) is $1,500 for a one-time 45-minute consultation by video or audio conference within 30 days. Clients subscribed in the FREE plan may also elect to receive INVEST services for an additional fee (described below).

Clients may also elect to subscribe to PAID subscriptions, which includes access to the Dashboard, PLAN, CONSULT, and INVEST services. CONSULT includes unlimited consultation for up to 12 months with a Certified Financial Planner® (CFP®) to discuss your personal finances. INVEST services are available for an additional fee (described below).

There are 4 types of PAID subscriptions:

  1. Non-Accredited, Individual = $3,000 per year
  2. Accredited, Individual = $4,000 per year + $1,000 per year (for each additional $1 million of Net Worth over $1 million)
  3. Non-Accredited, Household = $4,500 per year
  4. Accredited, Household = $6,000 per year + $1,000 per year (for each additional $1 million of Net Worth over $1 million)

Example: For an Accredited Individual with earned income over $200,000 but Net Worth of under $1 million, the annual fee is $4,000; with a Net Worth of at least $1 million but under $2 million, the annual fee would be $4,000 + $1,000 = $5,000 per year. For an Accredited Household with earned income over $300,0000 but Net Worth under $1 million, the annual fee is $6,000; with a Net Worth of at least $4 million but less than $5 million would be $6,000 + $4,000 = $10,000 per year.

Note: You are Accredited if: (1) your Net Worth is over $1 million, excluding primary residence (individual or household), OR (2) you earned an income over $200,000 (individual) or $300,000 (household) in each of the prior two years, and reasonably expect the same for the current year.

During initial sign-up, the Client must subscribe via MYRA Portal to a PAID subscription type that best describes their financial status (Accredited vs. Non-Accredited) and personal situation (e.g. Individual vs. Household). After initial sign-up, the Client or Advisor may update the PAID subscription type based on the Client’s current financial status and personal situation. Advisor encourages Client to notify Advisor promptly if Client’s financial status or personal situation changes. The client should review your PAID subscription type for accuracy, and inform the Advisor immediately if there is a discrepancy. PAID subscriptions auto-renew until canceled by the Client from the MYRA Portal, under Settings >> Billing. 

The initial subscription term is 1 year (or 12 months) from the date of engagement. Upon the 1 year anniversary of the initial subscription, the PAID subscription will automatically renew for 12 months, or on a prorated basis to the next June 30 at the sole discretion of MYRA Wealth. If renewed until June 30th, the PAID subscription will auto-renew on an annual basis as of July 1st of each year, until canceled. The Adviser has the discretion to modify this renewal schedule at its discretion, and upon notice to the Client. Example, if a client initially subscribes on Jan 1st, 2024, the initial subscription term is 12 months from the date of engagement, until Dec 31st, 2024. Assuming MYRA Wealth exercises discretion, the client contract is renewed from Jan 1st, 2025 to June 30th, 2025 (for only 6 months in this specific case); and then from July 1st, 2025 to June 30th 2026 (for 12 months), and going forward for on an annual basis as of July 1st of each year, until canceled.

PAID subscriptions may be terminated at any time upon written notice. PAID subscriptions are typically paid in full at the beginning of the engagement, and at the beginning of each renewal term. Advisor will typically perform the majority of its services within the first 30-90 days of each initial engagement, and in the first 30-90 days of each renewal term. Services during the remainder of the term are generally limited to follow-ups, answering questions, implementation assistance, and ongoing maintenance of the Client’s relationship. Therefore, the fees are considered earned within the first six months of any engagement or renewal, and fees are non-refundable if the Client terminates the PAID subscription before the end of the initial or renewal term. However, the Advisor may grant exceptions to this policy at its sole discretion. 

PAID subscription type upgrades that result in a fee increase (e.g. Non-Accredited Individual to Accredited Individual, or Non-Accredited Individual to Non-Accredited Household) take effect immediately, and auto renew for a 12 month period from the date of subscription type change (i.e., the new Effective Date), or until June 30th at the sole discretion of MYRA Wealth. The Client is charged the full subscription fee for the new Subscription Type, and then issued a prorated refund for the old Subscription Type.

Example: If Client signed up as Non-Accredited Individual ($3,000 per year) on January 1st, 2024 and consequently got married on July 1st, 2024 and upgraded to Non-Accredited Household ($4,500 per year), then on July 1st, 2024 the Client would be billed $4,500 for the Non-Accredited Household (new) subscription effective from July 1st, 2024 to June 30, 2025 (with automatic annual renewal on July 1st, 2025), and would be refunded $3,000 x 6 months = $1,500 for the Non-Accredited Individual (old) subscription.

PAID subscription type downgrades that result in a fee decrease (e.g. Accredited Individual to Non-Accredited Individual, or Accredited Household to Accredited Household) only take effect at the end of the 12 months from the Effective Date, when the Agreement is due for auto renewal. In this case, there would be no refund.

Example: If Client signed up for Non-Accredited Household ($4,500 per year) on January 1st, 2024 and consequently got divorced on July 1st, 2024, then on January 1st, 2025 the Client would be downgraded to Non-Accredited Individual (new) subscription, and auto renewed at $3,000 per year. Since the subscription type change is at the end of the 12 month period, there is no refund due to the Client.

Clients may engage an Advisor for PLAN Services. Fees range from $0 to $15,000 depending on the scope and timeline of the engagement. The scope and timelines are mutually agreed upon by the Advisor and Client. PLAN Services fees are non-refundable. Client is responsible for payment of fees prior to termination.

Clients may avail INVEST Services for an additional fee with any CONSULT Services:

For FREE subscription: our annual fee for INVEST services is 1.50% (150 basis points) of assets under management (“AUM”), with a minimum fee of $25 per month.

For PAID subscription: our annual fee for INVEST services ranges between 1.50% (150 basis points) to 0.25% (25 basis points) of assets under management (“AUM”), with a minimum fee of $25 per month. Specifically, the tiered fee structure is as follows:

  • 1.50% = $0 to $1M AUM
  • 1.25% = $1M to $2M AUM
  • 1.00% = $2M to $3M AUM
  • 0.75% = $3M to $4M AUM
  • 0.50% = $4M to $5M AUM
  • 0.25% = $5M+ AUM

Note: INVEST Services renew automatically on a monthly basis, until terminated. INVEST services may be terminated at any time upon written notice.

For a new (or terminated) account, the Client is responsible for the entire month’s INVEST fee for the Account, irrespective of which date the account was opened (or terminated). Example: If Client has an Individual Brokerage account with $50,000 balance, and the account was opened (or terminated) anytime between January 1st to January 31st, the Client is responsible for the entire January month’s INVEST fee of $62.50, calculated as $50,000 x 1.50% x 1/12 months.

Note: INVEST Services fees are applied at an Account level, not at a Client or Household level.

Advisor’s fee is determined by taking the percentage rate shown above multiplied by Account balance as of the last business day of the month (“Month End Balance”), with a minimum fee of $25 per month. If a Client has less than $25 in Month End Balance, the fee will be the total balance in the Account on the last business day of the month. Fees are rounded up or down to 2 decimal places (i.e., $2.085 is rounded up to $2.09, and $2.084 is rounded down to $2.08).

Example 1: Client A is enrolled in the PAID subscription, and has a Month End balance of $100,000. The billed fee is $125 per month (as 100,000 x 1.50% / 12 = 125).

Example 2: Client B is enrolled in the PAID subscription, and has a Month End balance of $10,000. The billed fee is $25 per month (as 10,000 x 1.50% / 12 = 12.50, but since 12.50 is less than 25, the minimum fee is $25 per month).

Example 3: Client C is enrolled in the FREE subscription, and has a Month End balance of $25,000. The billed fee is $31.25 per month (as 25,000 x 1.50% / 12 = 31.25).

For INVEST Services, since fees are calculated in arrears, no refunds will be issued upon termination. Client is responsible for payment of fees prior to termination.

Upon signing the Client Agreement, the Client authorizes the Advisor to deduct all Service fees (including, but not limited to CONSULT fees, INVEST fees, PLAN fees, and TAX fees) directly from the Client’s Managed Account (“Account”) at qualified custodian. This fee authorization is also approved by the Client in the brokerage account agreement with the Custodian. If there is insufficient cash in Client’s Account to pay Advisor’s fees, an equal balance of securities in Client’s Account may be sold to pay Advisor’s fee.

If a Client's Account does not have a sufficient balance of securities to pay the Advisor's fee, the Advisor may deduct your fees from another Client Account in the same household. Example: if Advisor’s fee is $100 on Client’s Brokerage account, but the Client’s Brokerage account does not have a $100 cash (or security) balance available, then Advisor may deduct the $100 fees from Client’s Spouse’s Brokerage Account (if under same household).

The Client’s fees for Services (including, but not limited to CONSULT fees, INVEST fees, PLAN fees, and TAX fees) will typically be directly deducted from the Client’s Brokerage Account. If the Client does not have an active Brokerage Account, fees may be paid by bank transfer (ACH or wire transfer), credit card, or debit card, at Advisor’s discretion. An ~3% surcharge may apply for fees paid by credit card or debit card.

Our Services fees (including, but not limited to CONSULT fees, INVEST fees, PLAN fees, and TAX fees) are generally not negotiable, although we do reserve the right to waive or reduce fees in certain circumstances, or to offer promotional discounts at the sole discretion of the Advisor. 

Clients may also be charged an ACH transaction fee (both for a deposit into the Account or withdrawal from the Account). Neither Advisor nor any affiliate retains or receives a share of the ACH fee, which is retained solely by the ACH processor. In addition to our advisory fees, clients may incur additional charges on Client’s Account(s), such as custodial fees, brokerage commissions, internal fees and expenses charged by mutual funds and ETFs, account maintenance and termination fees, and other fees and taxes on Accounts. Client is responsible for payment of all other third party fees (e.g., custodial fees, mutual fund fees, 12b-1 fees, transaction fees). Those fees are separate from Advisor’s Services fees.